Serving Up Success for Adobe Scan with Tyler Florence
How Wrecking Ball partnered with celebrity chef Tyler Florence to drive Adobe Scan app downloads and adoption.

OVERVIEW

The “Scanner in Your Pocket” App

Services

Filmed Video Production
Influencer Marketing
Strategy
Video Editing & Post Production

The Adobe Scan mobile app is part of the Adobe Acrobat suite of software products – a “scanner in your pocket” offering benefits for both business and consumer users. While Acrobat Pro (the paid version of the software) already had a super-high rate of adoption in the business market, it wasn’t yet widely used by consumers. Adobe saw an unrealized opportunity to grow revenue by selling the value proposition of a digital, paperless workflow to solve problems in the home.

THE CHALLENGE

Making “Business Oriented” Technology Relatable to Consumers

The task came up during a meeting with the Acrobat campaign marketing team on a completely different topic (rather than a formal brief, challenges and ideas often spring out of chats with our clients). They had just been tasked with a mandate to drive a substantial increase in downloads and adoption of Adobe Scan in the consumer market. The outcome of the conversation was them asking us to “come up with a use case that we can communicate in a video, that shows an everyday way a consumer can use Adobe Scan – and give it broad appeal that will draw viewers in on all of our marketing channels”. And that was the extent of the brief!

THE SOLUTION

The Digital Family Recipe Book

After brainstorming on various possibilities, we landed on something practically every family can relate to. Cooking and recipes. It’s pretty common to have favorite recipes kept in a variety of places – written on recipe cards, contained within a library of cookbooks, or even on random scraps of paper handed down from generations. What if we could show people how to use Adobe Scan and Acrobat Pro to consolidate all their recipes in an editable PDF, both for for reference at home and to easily share with family and friends?

We approached celebrity chef Tyler Florence of television’s Food Network, who has a both a huge following and a warm, relatable personality. He loved the idea, and agreed to star in a video, to be created by our award-winning film/video production team, in which he demonstrates the use case while cooking up some of the dishes shown in the recipes. This gave us his validation as well as amplification to his millions of followers on Instagram, Facebook, TV, and beyond.

To make the video even more authentic, we filmed in Tyler’s home kitchen rather than in the professional set-up that he usually employs. We wanted to drive home the point that “you too can easily do this at home”.

THE RESULT

Resonance, Engagement, and Downloads

The campaign was a hit. With with amplification to Tyler’s millions of followers on social media, driving to a dedicated campaign landing page on adobe.com. Teaming up with Tyler proved to be the secret ingredient that helped us deliver delicious results in downloads for Adobe.

ADOBE Inc (Adobe) is a technology company that specializes in creating digital media and digital experience products and services. The company offers a range of software and solutions. Its products and services are used by creative professionals, knowledge workers, students, marketers, application developers, consumers and enterprises to create, manage, deliver, measure, optimize, engage and transact with compelling content and experiences spanning devices, personal computers, and media. The company markets its products and services to enterprise customers through own sales force and local field offices. It distributes products through distributors, mobile app stores, hardware bundle customers, systems integrators, independent software vendors, value-added resellers, software developers, retailers, and original equipment manufacturers (OEMs). Its business operations are spread across the Americas, Europe, the Middle East and Africa, and Asia-Pacific. Adobe is headquartered in San Jose, California, the US. For more information, visit www.adobe.com.

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